Passengers requesting reasonable modifications should describe what modifications they need in order to use the service. Whenever feasible, requests for modifications should be made and determined in advance of the scheduled trip.
If modifications cannot be made in advance, T-LINE staff will make a determination of whether the modification should be provided at the time of request.
To request a reasonable modification, please call 903-794-8883.
Did your T-Line bus driver make your day better? Show them you noticed! Whether they waited those extra few seconds when you were running to catch the bus, helped you navigate your route, or simply greet you with a warm smile every morning – these dedicated professionals keep our community moving.
Share your story with us, and we'll make sure your driver knows how much their kindness meant to you. Please include the route number, time, and date if possible.
Your message of appreciation goes a long way in showing our drivers that their work matters. Take a moment to say thanks today!