For the comfort and convenience of all our passengers, T-LINE asks you to observe the following riding policies:

 

1.  Passengers are not allowed to eat, drink or smoke on T-LINE vehicles.

 

2.  Passengers must be able to get themselves and their belongings to and from the curb at the point of origin and destination.

 

3.  Drivers will board lightweight items for passengers and drop the items off on the curb at the passenger’s destination.

 

4.  Passengers who require assistance beyond what is normally provided by the driver may have a Personal Care Attendant (PCA) ride free of charge.

 

5.  A seat is guaranteed for one guest per passenger.  Please tell the scheduler if you will have a guest.  Additional guests can ride if space is available.

 

6.  All passengers in wheelchairs will be required to have the wheels of the chair in a locked position when being raised or lowered on a lift or when the vehicle is in motion.

 

7.  Animals are prohibited unless used as service animals.

 

8.  Passengers engaging in violent or seriously disruptive behavior are subject to service suspension.